Privacy policy

Privacy Policy – Feo’s

Last updated: May 2025

Feo’s, located at Albardastraat 154, 7331LK Apeldoorn, is responsible for processing personal data as described in this privacy policy. We respect your privacy and ensure that personal data is handled carefully and confidentially.

1. Contact Details

Feo’s
Albardastraat 154
7331LK Apeldoorn
Chamber of Commerce: 90410459
Email: feosfood@hotmail.com
Phone: 0621621442
Website: www.feofood.nl

2. Personal data we process

Feo’s processes your personal data because you use our services or because you provide it to us yourself. Below is an overview of the data we may process:

  • First and last name

  • Address details

  • Phone number

  • Email address

  • Order and payment details

  • IP address

  • Data about your activities on our website (via cookies)

3. Purposes of data processing

Feo’s processes your data for the following purposes:

  • Processing your order

  • Sending a confirmation, invoice or shipping information

  • Contacting you with questions or issues

  • Informing you about changes to our services or terms

  • Complying with legal obligations (such as tax legislation)

  • Analyzing website behavior to improve the user experience

4. Lawfulness of processing

We only process your data if there is a legal basis for it. This may be:

  • The performance of a contract (such as an order)

  • Your consent (e.g., for newsletter subscription)

  • Legal obligation (such as retention obligation for invoices)

  • Legitimate interest (such as website optimization or customer satisfaction)

5. Retention periods

Feo’s does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. Most data is retained for up to 7 years in accordance with tax retention obligations.

6. Sharing data with third parties

Feo’s only shares your data with third parties if this is necessary for the performance of our services, or to comply with a legal obligation. Examples include:

  • Delivery services

  • Payment service providers

  • Accountant or tax advisor

  • Hosting and website management party

A data processing agreement has been concluded with these parties to protect your data.

7. Cookies and website behavior

Feo’s only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. These are necessary for a properly functioning website and to anonymously analyze user behavior. Upon your first visit to our website, you will be informed about the use of cookies.

8. Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You also have the right to:

  • Data portability

  • Restriction of processing

  • Objection to processing

You can send a request for this to feosfood@hotmail.com. We will respond within 30 days.

9. Security of personal data

Feo’s takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Our website is secured with an SSL certificate and data is stored encrypted.

10. Complaints

If you have a complaint about how we handle your data, we ask you to contact us. You also have the right to file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

11. Changes to this privacy policy

Feo’s reserves the right to amend this privacy policy. The most current version can always be found on www.feofood.nl. We recommend consulting this policy regularly.

12. Use of user accounts and customer profiles

Feo’s offers customers the possibility to create a user account on the website. By creating an account, personal data is stored to:

  • Save order history

  • Place orders faster and easier

  • Manage personal preferences

  • Store contact information for communication

The data stored for this purpose includes name, address, email address, phone number, and order details.

You always have the right to view, modify or delete your account data. If you wish to delete your account, you can contact us via feosfood@hotmail.com.

Data is retained as long as the account is active and for a maximum of 7 years after the last use, in accordance with legal retention obligations.